Housekeeping Manager - Luxe Hotel
Company
This luxury hotel in Brussels offers 150 rooms, meeting rooms, a bar, restaurant, terrace,wellness and fitness facilities. They are currently seeking a new Housekeeping Manager who can act as the link between the hotel and the external housekeeping company.
Duties
Your workday starts around 9 AM, the external cleaning company is already at work. You begin the day with a meeting with the supervisor and the Front Office Manager. After that, you focus on the following tasks:
- planning: scheduling daily and periodic tasks - communication with external company
- inspections: daily inspection of rooms and public areas (cleanliness, order, and maintenance)
- training: training housekeepers according to hotel procedures, providing feedback, and setting goals
- special requests: fulfilling requests from guests, VIPs, and club members
- stock: checking and ordering linens, amenities, cleaning products, and supplies
- sustainability: implementing "green" initiatives and waste management
- laundry: overseeing the operation of the internal laundry (uniforms & linens)
- decoration: responsible for hotel decoration, including flowers
- lost & found: registering and returning lost items
- financial: preparing and monitoring the annual budget
- cost control: managing costs per room, checking invoicing
You work closely with the front office and maintenance, reporting to the hotel's Operations Manager.
Profile
We are looking for a dynamic professional for a luxury environment with the following qualifications:
- hotel experience: minimum 2 years in Rooms and basic experience in Housekeeping
- language skills: English required, French is a plus
- attention to detail: always ensures a pristine hotel
- coordination skills: efficiently coordinate multiple tasks
- coaching: patiently convey procedures and guidelines to others
- administrative skills: accurate administration for efficient HSK management
- financial insight: able to interpret and analyze numbers and results
- service orientation: character that fits the Hospitality sector
Offer
With this small hotel group, you get the chance to grow. Additionally, they offer:
- daily lunch in the hotel
- 100% reimbursement for public transport
- laundry service & uniform
- fixed schedule with mainly daytime hours
- 2 weekends off per month
- great hotel discounts
Interested? Apply today!